Terms

Last updated: October 22, 2026. These terms govern engagements with SwiftForge Web LLC.

The stages

Stage 1$750

Technical Review

Fixed price. 3 business days from receipt of access. Deliverable: written findings, ranked by business impact, plus the fixed quote for Stage 2. Credited in full against Stage 2 if the client proceeds.

Stage 2from $4,500

Store Rescue

  • Essentials — from $4,500. Up to ~1,000 products, standard theme, up to ~30 plugins or modules, no custom integrations.
  • Standard — $7,500. Up to ~10,000 products, a custom or heavily modified theme, or a few integrations (ERP, shipping, accounting).
  • Complex — $9,500. A larger catalog, custom code, multiple integrations or multistore.

The full rescue: platform and PHP upgrade, plugin and module triage, database clean-up, server lock-down and speed work. Fixed price. The tiers are public; your exact price is set in the Stage 1 report, never quoted before it. 30 working days. 50% on start, 50% on delivery.

Stage 3from $395/month

Monitoring or Managed Engineering

  • Monitoring — from $395/month. Hosting on our server. Uptime and security monitoring. Platform, plugin and module updates. Daily backups. A monthly report. No engineering hours.
  • Managed Engineering — from $950/month. Everything in Monitoring, plus engineering hours and performance tuning.

One of the two is part of every rescue: your store runs on our server, and that is what lets us guarantee the speed. It begins the day the rescue goes live and runs month to month — no minimum term, no notice period.

Guarantee: if your store doesn't reach a mobile Lighthouse Performance score of 80 or more within 30 days of the rescue being finished, the next month is free.

The performance guarantee

The guarantee, in plain words: your store opens fast on a phone — a mobile Lighthouse Performance score of 80 or more, measured by Google's own tools. If it doesn't get there within 30 days of the rescue being finished, the next month is free.

Precisely. Measured with Lighthouse mobile via Google's PageSpeed Insights from a US test location — the median of three consecutive runs on your home, top category and top product pages. A baseline is captured before any change, using the same method. Third-party scripts added after handover — analytics, chat, pixels, review widgets, A/B tools — are excluded, because they run outside our control. Real-user field data from the Chrome User Experience Report is reported monthly once 28 days of data exist, but is not guaranteed, because we do not control your traffic mix or your visitors' devices.

The 30 working days of a rescue begin when we have SFTP or SSH, database, admin, DNS, and repository access — not at signature. The clock pauses on any client-side blocker, confirmed in writing.

What "credited against Stage 2" means

The Stage 1 Technical Review is a fixed $750. If you proceed to a Stage 2 Store Rescue, the full $750 is deducted from the Stage 2 price — you are not charged twice for the review. If you do not proceed, the $750 stands as payment for the written findings and quote you received.

The same review is the Speed Audit of a Speed Fix (from $2,500): if you proceed, the full $750 is deducted from the Speed Fix price in the same way.

The clock, and what pauses it

The 30 working days for a Stage 2 rescue begin when we have the access we need to work — SFTP or SSH, database, admin, DNS, and repository access — not at signature. The clock pauses on any client-side blocker, confirmed in writing (for example, waiting on credentials, a third-party vendor, or your sign-off on a decision).

Scope exclusions

  • We do not quote a fixed rescue price before reviewing the code. The Stage 2 price is quoted at the end of Stage 1, never before.
  • We do not rewrite abandoned third-party modules inside the fixed price. If a module blocks the upgrade and has no maintained replacement, that is a Stage 1 finding and a decision made together.
  • We do not take on a store that cannot reach the guarantee economically. You will hear that at the review stage, before Stage 2 exists.
  • We do not work on Shopify or other closed hosted platforms, and we do not take design-only projects.

Payment terms

All prices are in US dollars. Stage 1 is invoiced on booking. Stage 2, and a Speed Fix, is invoiced 50% on start and 50% on delivery. Stage 3 is Monitoring from $395/month or Managed Engineering from $950/month; one of them begins the day the rescue goes live, because the store runs on our server. It is billed monthly, with no minimum term or notice period — cancel any month. Payment is by card via Stripe. Your code stays in your repository and your credentials stay yours throughout.

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