PrestaShop maintenance, from $395 a month. No minimum term.
PrestaShop maintenance by people who have been inside PrestaShop's codebase for most of its life. Your store runs on a dedicated server we manage; we keep PrestaShop and its modules updated, backed up and watched, and send you a monthly report that says what changed and why. Two plans: Monitoring from $395 a month, or Managed Engineering from $950 a month when you also want engineering hours and someone to call.
The problem
Most agencies dropped PrestaShop when Shopify got easy, and the merchants still running serious volume on it have almost nowhere to go for routine care. So updates wait until something breaks. A module update takes out checkout and nobody has a staging copy to have caught it. The server is a generic host that sees a PHP process using too much CPU and sells a bigger plan, when the real cause is one module running a heavy query on every page. Three years of that and the store is slow, out of date and one bad update from being down.
What's included
| Monitoring from $395/month | Managed Engineering from $950/month | |
|---|---|---|
| Hosting on a dedicated server we manage | Yes | Yes |
| Uptime and security monitoring | Yes | Yes |
| PrestaShop and module updates | Yes, on a schedule | Yes, tested on staging first |
| Daily backups | Yes | Yes |
| Monthly report | Yes | Yes: your Google speed scores, load times, what changed and why |
| Engineering hours and performance tuning | No | Yes |
| Small fixes and content changes | No | Included |
| Emergency recovery | $1,500 flat, if you need it | Included, and you go first |
| Direct access to your engineer | No | Yes. Not a ticket form. |
| Minimum term | None | None |
How you start
- Technical Review, $750. Fixed price, 3 business days from receipt of access. We go through your code, database and server and you get written findings ranked by business impact. The review also says whether your store can move onto our servers as it is.
- The move, or a rescue first. If the store can move, we move it and your plan starts. If it needs work first (an old version, a broken upgrade, abandoned modules), the review comes with a fixed quote for a Store Rescue, and the $750 is credited against it. Every rescue ends on one of the two plans, with our guarantee: a mobile Lighthouse Performance score of 80 or more within 30 days of the rescue being finished, or the next month is free.
- Month to month. Updates, backups, monitoring and your monthly report from then on. Cancel any month.
Price
Monitoring is from $395/month: no engineering hours, no minimum term. Managed Engineering is priced by store size, so a small store isn't paying for a big store's traffic:
| Your store's annual revenue | Managed Engineering |
|---|---|
| $350k – $800k | $950/month |
| $800k – $2M | $1,450/month |
| $2M – $5M | from $1,950/month, depending on your traffic |
A smaller store usually doesn't need engineering hours every month, and Monitoring is the better fit. Need ongoing development every month? Active Engineering is from $3,500/month: everything in Managed Engineering plus a fixed block of development time, planned with you each month. The full tables, including the rescue that may come first, are on the pricing page.
Questions
How much does PrestaShop maintenance cost?
Monitoring is from $395/month: hosting on a dedicated server we manage, uptime and security monitoring, PrestaShop and module updates, daily backups and a monthly report. Managed Engineering, which adds engineering hours, performance tuning and small fixes, is priced by your store's annual revenue: $950/month for $350k–$800k, $1,450/month for $800k–$2M, and from $1,950/month for $2M–$5M depending on traffic. No minimum term on either.
What does a PrestaShop maintenance plan include?
Both plans: hosting on a dedicated server we manage, uptime and security monitoring, PrestaShop and module updates applied on a schedule, daily backups and a monthly report. Managed Engineering adds updates tested on a staging copy first, engineering hours, performance tuning, small fixes and content changes, emergency recovery included, and direct access to your engineer rather than a ticket form.
Is there a contract or a minimum term?
No contract, no minimum term, no notice period. Cancel any month. Your code stays in your repository and your credentials stay yours the entire time.
My store runs an old PrestaShop version. Can you maintain it as it is?
The $750 Technical Review answers that before anything is promised. Some stores can move onto our servers as they are. A store on an end-of-life version, with a broken upgrade or abandoned modules, needs a Store Rescue first; the review comes with a fixed quote for it and the $750 is credited against it.
Can I keep my current host?
No. Both plans include the hosting, because we cannot keep a store updated, backed up and fast on a server we do not control. Your store runs on dedicated servers we manage, in Europe and the US, with caching set up around the cart and checkout and a CDN when your store needs one.
What happens when a module update breaks something?
On Managed Engineering, updates are tested on a staging copy before they reach your store, so most breakage never gets that far. On both plans we take daily backups, and emergency recovery is $1,500 flat on Monitoring and included on Managed Engineering, where you also go first.
Related
- Maintenance plans for WooCommerce and PrestaShop: the two plans, both platforms.
- WooCommerce maintenance: the same plans for a WooCommerce store.
- PrestaShop: everything we do on the platform, including upgrades to PrestaShop 9.
- Managed PrestaShop hosting: the servers behind both plans. PrestaShop speed optimization: when the store is slow today.
- Pricing: every price and the guarantee in full.
Start with the review
Or request the $750 Technical Review and we come back to you with the findings in 3 business days.